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Self Service Online Help
Online Help provides step-by-step instructions for all of the menu options in Self Service. Your access to these menu options, however, depends on your role or position within your company, the country in which your company or facility is located, and your company's requirements for using the related functionality. If you have questions about access, consult your Self Service administrator.
Click the sections below to display instructions for using the menu options available for your version of Self Service.
To track the status of documents routed through the Self Service workflow process, complete these steps:
*Access is dependent on the country in which your company is located.
To process employee changes, complete these steps:
Consult your human resources or payroll administrator if you have questions on using any of these fields.
If you select multiple transactions for one employee or multiple employees, you advance to the next selected transaction when you click Submit/Next Employee. You can also click Cancel/Next Employee to skip a transaction and advance to the next selected transaction, or you can click Employee Selection to skip all remaining selected transactions and return to the Employee Changes - Employee Selection page.
Use the Manager/Document Tracking menu option to track the status of your transactions.
Access to this menu option is dependent on the country in which your company is located.
To view employee contacts, complete the following steps:
To view employee history, complete the following steps:
To use employee information, complete these steps:
To view employee time-off information, complete these steps:
To use employee training, complete these steps:
Access to this menu option is dependent on the country in which your company is located.
To assign multiple positions, complete these steps:
To change or delete all entries in the list, you can click Select All to select all of the entries.
To process a new hire request, complete these steps:
Use the Manager/Document Tracking menu option to track the status of your transactions.
To view performance review information, complete these steps:
Access to this menu option is dependent on the country in which your company is located.
To process a rehire request, complete these steps:
Use the Manager/Document Tracking menu option to track the status of your transactions.
To set up and maintain salary plans, complete these steps:
Use the Manager/Document Tracking menu option to track the status of your transactions.
To track time sheets, complete these steps:
If you select multiple employees, you advance to the next selected time sheet when you click Save/Next Employee, Submit/Next Employee, or Cancel/Next Employee. You can also click View Time Off to view the employee's current time-off information.
From the Time Sheet Tracking page, you can also submit one or more selected time sheets for approval without opening the time sheets individually. Click the check box next to each employee whose time sheet you are submitting for approval and click Submit Time Sheets.
To view your annual calendar, complete these steps:
To view your monthly calendar, complete these steps:
To change your address, complete these steps:
Access to functionality within this menu option to maintain multiple emergency contacts is dependent on the country in which your company is located.
To change your emergency contact information, complete these steps:
To view your education information, complete these steps:
To view your license information, complete these steps:
To view personal information, complete these steps:
To view your company property information, complete these steps:
To change your sign-on preferences, complete these steps:
If you make a mistake, you can click Clear and start over.
To view your time-off information and to submit a time-off request, complete these steps:
To view your vehicle information, complete these steps:
Access to this menu option is dependent on the country in which your company is located.
To view your direct deposit disbursement information, complete these steps:
Access to this menu option is dependent on the country in which your company is located.
To change your direct deposit disbursement information, complete these steps:
To record your time and submit your completed time sheet for approval, complete the steps in the applicable section below.
Consult your payroll administrator if you have questions about the information on the time sheets. You can access this time sheet as many times as you want.
Consult your payroll administrator if you have questions about the information on the time sheets. You can access this time sheet as many times as you want.
To view your current year pay history, complete these steps:
To view payroll information, complete these steps:
To view your prior year pay history, complete these steps:
To view T4 information, complete these steps:
To record employees' time and submit the completed time sheets for approval, complete the steps in the applicable section below.
You can access a time sheet as many times as you want. Each time you update the time sheet, click Save/Next Employee to save your changes and close the time sheet.
If you select multiple employees, you advance to the next selected time sheet when you click Save/Next Employee, Submit/Next Employee or Cancel/Next Employee. You can also click View Time Off to view the employee's current time-off information.
From the Timekeeper Entry - Employee Selection page, you can also submit one or more selected time sheets for approval without opening the time sheets individually. Click the check box next to each employee whose time sheet you are submitting for approval and click Submit Time Sheets.
You can access a time sheet as many times as you want. Each time you update the time sheet, click Save/Next Employee to save your changes and close the time sheet.
If you select multiple employees, you advance to the next selected time sheet when you click Save/Next Employee, Submit/Next Employee or Cancel/Next Employee. You can also click View Time Off to view the employee's current time-off information.
From the Timekeeper Entry - Employee Selection page, you can also submit one or more selected time sheets for approval without opening the time sheets individually. Click the check box next to each employee whose time sheet you are submitting for approval and click Submit Time Sheets.
To view Form W-2 information, complete these steps:
To change your current Form W-4 tax withholding information, complete these steps:
To view your current tax information, complete these steps:
An asterisk (*) next to an amount indicates that a deduction is not a federal or state tax deduction or that the deduction is not subject to tax withholding. Consult your payroll administrator for more information.
To change your tax withholding information, use the Update Tax Information option or select the W-4 Form option, print a new paper form, make your changes, sign the form, and turn it into your payroll department.
If you use this option to make changes to your federal and state tax deductions, you may also be required to submit a revised hard copy of your W-4 form to your payroll department. Check with your payroll department for confirmation.
To make changes to your current W-4 withholding information, use the W-4 Form menu option to print a new paper form, make your changes, sign the form, and turn it into your payroll department.
To update your current tax withholding information, complete these steps:
An asterisk (*) next to an amount indicates that a deduction is not a federal or state tax deduction or that the deduction is not subject to tax withholding. Consult your payroll administrator for more information.
To view or change your beneficiaries, complete these steps:
Access to this menu option is dependent on the country in which your company is located.
Confirm that your dependent and beneficiary information is up to date before you submit your benefit changes. Use the Dependents and Beneficiaries menu options to review your current information.
If you are required to provide the name of a primary care physician for yourself or for your dependents, the Self Service application displays a Benefit Physician Entry page. Specify the name of your primary care physician and the primary care physician for each dependent. Click Continue to display Beneficiary Worksheet page.
To view or change your dependents, complete these steps:
Access to this menu option is dependent on the country in which your company is located.
To view your current flexible benefit plan totals, complete these steps:
To view your current benefit plan elections, complete these steps:
To make a change to your plans, consult your benefits administrator for details.
If you must change a plan because of a lifestyle change, for example, marriage or childbirth, use the Benefit Changes menu option to submit a change request to your benefits administrator.
Otherwise, you must use the Open Enrollment menu option to change a plan. The timing for this type of change is restricted to an open enrollment period. Consult your benefits administrator for details.
Access to this menu option is dependent on the country in which your company is located.
Confirm that your dependent and beneficiary information is up to date before you submit your benefit plan elections. Use the Dependents and Beneficiaries menu options to review your current information.
To submit your open enrollment benefit plan elections to your benefits administrator, complete these steps. At any time during this procedure, you can click the Open Enrollment menu option to clear your information and start again.
If you are required to provide the name of a primary care physician for yourself or for your dependents, the Self Service application displays a Benefit Physician Entry page. Specify the name of your primary care physician and the primary care physician for each dependent. Click Continue to display Beneficiary Worksheet page.
To view the course catalog, complete these steps:
To view your training information, complete these steps:
You can select one or more alternate approvers for the period when you are unavailable to approve workflow documents. If you select more than one alternate approver for a specified period, you cannot assign the approvers to the same document types.
To maintain alternate approvers, complete these steps:
To view and work with documents pending your approval, complete these steps:
You can also click an entry in the Subject column on the For My Approvals page to view the document details. From the detailed view, you can approve or reject the document or, if you have authorization, redirect the document to a new approver.
To work with messages, complete these steps:
You have access to this action only to edit Workflow Comments, or if you have authority to edit documents, to edit specific information on the document.
You have access to this action only if you have authority to redirect a document to another approver.
You use this action to clear information from Workflow Comments.
You can delete only those notifications and messages created with Compose New Message. You cannot delete messages that require your approval or rejection.
*Access is dependent on the country in which your company is located.
To track the status of your requests, complete these steps:
Click the sections below for additional information related to the Self Service menu options.
*Access is dependent on the country in which your company is located.
On many Self Service forms, you can use a Comments field to direct comments and questions to the employees designated to review and approve your requests.
You use the In Box/My Messages menu option to access messages from reviewers and approvers and to track the status of your requests. The in-box messages contain links that you can click to access your original requests.
You use the In Box/My Requests menu option to track the status of your requests.
Consult your Self Service administrator if you have questions about Self Service Workflow.
On Self Service forms, you can use a Workflow Comments field to add comments and questions to the originator of a request or transaction or to another approver in the predefined approval or routing process.
You use the In Box/For My Approval menu option to access documents that are pending your review and approval.
If you are a manager, you can also use the Manager/Document Tracking menu option to access employee personnel action documents that are pending your review and approval.
Self Service Workflow setup is an administrative function. If you are unable to access Self Service documents necessary to complete your work, consult your Self Service administrator to provide you with the proper access.